Shipping policy

Shipping Policy

We offer fast, reliable shipping on all Okie Soft Play orders. Most items are eligible for flat rate shipping, which is automatically calculated at checkout based on the size and weight of your order. Larger, oversized, or special-order items may require custom shipping quotes based on destination and delivery method.

Estimated processing times and delivery windows are displayed at checkout. Orders typically ship within 1-3 business days unless otherwise noted on the product page.

Currently, we ship to the continental United States. Please contact us prior to ordering for delivery to Alaska, Hawaii, APO/FPO addresses, or international destinations.

Tracking information will be provided via email once your order has shipped. If you have any questions regarding shipping or delivery, please contact us at chris@softplaystore.com.

We reserve the right to modify shipping rates or delivery options based on carrier availability, regional surcharges, or other operational considerations.