Privacy policy
Okie Soft Play Privacy Policy
This Privacy Policy explains how Okie Soft Play collects, uses, processes and discloses personal information when you browse our website, place an order, contact our team or otherwise interact with our services.
Last updated: July 14, 2026
Contact, order, payment, device, website-usage and communication information.
How We Use ItTo process orders, provide support, improve our services, prevent fraud and communicate with customers.
Service ProvidersShopify, payment processors, carriers and other providers may process information needed to operate the store.
Your ChoicesDepending on where you live, you may have rights to access, correct, delete or limit certain uses of your information.
Privacy Information at a Glance
Okie Soft Play Store is operated by Pack Supply LLC and powered by Shopify. We collect and process personal information needed to provide a secure ecommerce experience, fulfill orders, arrange shipping, respond to questions and operate our business.
Information You Provide
- Name, email address and telephone number
- Billing and shipping addresses
- Account and order information
- Customer-service communications
- Information submitted through forms or reviews
Information Collected Automatically
- IP address and device identifiers
- Browser and network information
- Pages visited and website interactions
- Cart, checkout and transaction activity
- Cookies and similar technologies
Why We Use Information
- Process payments and fulfill orders
- Arrange delivery and returns
- Provide customer service
- Prevent fraud and protect the website
- Improve products, content and website performance
Your Privacy Choices
- Manage promotional communication preferences
- Request access to certain information
- Request correction or deletion where applicable
- Use available targeted-advertising opt-out tools
- Contact us with a privacy request or complaint
This summary is provided for convenience. The complete policy below describes our privacy practices, Shopify’s role, disclosures to service providers and the rights that may be available based on your location.
Complete Privacy Policy
Okie Soft Play Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Okie Soft Play Store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live and as permitted or required by applicable law:
- Contact details, including your name, address, billing address, shipping address, phone number and email address.
- Financial information, including payment-card or financial-account information, transaction details, form of payment, payment confirmation and other payment details. Payment information may be collected and processed by Shopify and applicable payment providers.
- Account information, including your username, password, security questions, preferences and settings.
- Transaction information, including the items you view, place in your cart, add to a wishlist, purchase, return, exchange or cancel, and your past transactions.
- Communications with us, including information you include when contacting customer support or otherwise communicating with us.
- Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
- Usage information, including information regarding your interaction with the Services and how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
- From our service providers, including when we engage them to provide technology, payment, shipping, analytics or other services and they collect or process information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:
- Provide, tailor and improve the Services. We use personal information to provide the Services, perform our contract with you, process payments, fulfill orders, remember preferences, send account and order notifications, process purchases, returns and exchanges, manage accounts, arrange shipping, facilitate reviews and provide a more relevant shopping experience.
- Marketing and advertising. We may use personal information for marketing and promotional purposes, such as sending communications by email, text message or postal mail, and displaying advertisements for products or services on the Services or other websites, including based on items previously viewed, purchased or placed in a cart.
- Security and fraud prevention. We use personal information to authenticate accounts, provide a secure shopping experience, detect and investigate possible fraudulent, illegal, unsafe or malicious activity and protect the Services and our customers.
- Communicating with you. We use personal information to provide customer support, respond to requests, provide effective services and maintain our business relationship with you.
- Legal reasons. We may use personal information to comply with applicable law, respond to valid legal process, cooperate with government or law-enforcement requests, participate in litigation or discovery and enforce or investigate possible violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With Shopify, vendors and other third parties that perform services on our behalf, such as information-technology management, payment processing, analytics, customer support, cloud storage, fulfillment and shipping.
- With business and marketing partners that provide marketing services or help advertise products and services.
- With Shopify-supported personalized-advertising services based on your online activity with different merchants and websites. Business and marketing partners process information in accordance with their own privacy notices.
- When you direct, request or otherwise consent to disclosure, such as when information is provided to a shipping carrier or through social media widgets or login integrations.
- With affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger, acquisition, financing, restructuring or bankruptcy.
- To comply with legal obligations, respond to subpoenas, search warrants or similar requests, enforce applicable terms and policies and protect or defend the Services, our rights and the rights of customers or others.
Depending on where you reside, you may have the right to opt out of certain uses or disclosures for targeted advertising. You may exercise available opt-out rights through our data-sharing opt-out page .
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information submitted through the Services may be transmitted to and shared with Shopify and other service providers that may be located in countries other than where you reside.
To help protect, grow and improve our business, we may use Shopify features that incorporate information obtained from your interactions with our store, other merchants and Shopify. In these circumstances, Shopify may be responsible for certain processing of personal information, including responding to requests concerning Shopify’s use of that information.
To learn more about Shopify’s privacy practices, visit the Shopify Consumer Privacy Policy .
Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal .
Cookies and Similar Technologies
The Services may use cookies, pixels, local storage and similar technologies to operate the website, remember preferences, maintain cart and checkout functionality, measure website performance, prevent fraud, understand customer interactions and support advertising.
Some cookies are necessary for the website and checkout to function. Other cookies may support analytics, personalization and advertising. Available cookie controls may depend on your browser, device and location.
Third-Party Websites and Links
The Services may provide links to websites or online platforms operated by third parties. If you follow a link to a website that is not affiliated with or controlled by us, review that website’s privacy and security policies and other terms.
We do not guarantee and are not responsible for the privacy, security, accuracy, completeness or reliability of third-party websites or platforms.
Information shared in public or semi-public areas, including third-party social-networking platforms, may be viewable and used by other people. Inclusion of a link does not by itself imply endorsement of the linked website, content, owner or operator.
Children’s Data
The Services are intended for adults making purchasing decisions and are not intended to be used directly by children. We do not knowingly collect personal information from children under the age required by applicable law.
If you are a parent or guardian and believe a child has provided personal information to us, contact us using the information below to request review or deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.
Security and Retention of Your Information
No security measure is perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted over the internet or through unsecured communication channels may be subject to risk.
We recommend that you do not send sensitive or confidential information through unsecured channels.
The length of time we retain personal information depends on factors such as whether the information is needed to maintain an account, provide the Services, fulfill orders, comply with legal obligations, resolve disputes or enforce contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights concerning personal information. These rights are not absolute, may apply only in certain circumstances and may be declined as permitted by applicable law.
- Right to access or know. You may have the right to request access to personal information we maintain about you.
- Right to delete. You may have the right to request deletion of personal information we maintain about you.
- Right to correct. You may have the right to request correction of inaccurate personal information.
- Right of portability. You may have the right to receive a copy of certain personal information and, in some circumstances, to request that it be transferred to another party.
- Right to opt out of sale, sharing or targeted advertising. Depending on where you reside, you may have the right to opt out of uses considered a sale, sharing or targeted advertising under applicable privacy law.
- Managing communication preferences. You may opt out of promotional emails using the unsubscribe option provided in those communications. Even after opting out of promotional messages, we may continue sending non-promotional communications concerning orders, accounts or customer-service matters.
You may exercise available opt-out rights through our data-sharing opt-out page .
If you visit our website with a Global Privacy Control preference signal enabled, and applicable law requires recognition of that signal, it may be treated as an opt-out request for the browser and device sending the signal. When Shopify can associate the device with a Shopify account, the request may also be applied to that account.
Learn more about Global Privacy Control at GlobalPrivacyControl.org .
Other than legally required preference signals, we may not recognize browser-based “Do Not Track” signals.
You may exercise available privacy rights through options identified on the Services or by contacting us using the information below.
We will not discriminate against you for exercising a privacy right. We may need to verify your identity before processing a request, as permitted or required by law.
You may be permitted to designate an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to act for you and may require you to verify your identity directly with us.
We will respond to verified requests within the period required by applicable law.
Complaints
If you have a complaint about how we process personal information, please contact us using the information below.
Depending on where you live, you may have the right to appeal a decision concerning your request or lodge a complaint with a local data-protection authority.
International Transfers
Personal information may be transferred, stored or processed outside the country where you live.
When required, transfers from the European Economic Area or the United Kingdom may rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses, equivalent United Kingdom provisions or an applicable adequacy decision.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies or legal and regulatory requirements.
The revised Privacy Policy will be posted on this page, the “Last updated” date will be changed and any additional notice required by law will be provided.
Contact
Privacy Questions and Requests
Contact us if you have questions about this Privacy Policy, our privacy practices or a request concerning personal information.
To protect your information, we may request additional details to verify your identity before processing a privacy request.
Please include enough information for us to understand the request, identify the relevant account or transaction and contact you with a response.
Operated by Pack Supply LLC
Address
633 Hundred Oaks Drive, Suite 160
Edmond, OK 73013
United States
Email
chris@softplaystore.com
Phone
(405) 416-3884